Wednesday
Jan202010

How fast will ccProphet simulate my call center?

The precise speed for any given run is difficult to assess in advance. One size definitely does NOT fit all. Speed will depend upon such factors as the call volume of the center being modeled, processor speed and available RAM. Please keep in mind that ccProphet is true call-by-call discrete event simulation. This means that a higher call volume will require many more mathematical calculations and memory. With that said, processing time is typically quite fast on even basic Windows machines. For example, a simulation running on a Pentium III (500 mhz) processor will simulate approximately 10,000 calls in well under 5 minutes. Chances are that you are using a substantially faster machine and therefore would see substantially faster results.

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